The First Visit
On your
first visit, we will ask for your permission to
perform a comprehensive bumper-to-bumper Vehicle
Inspection so we can discuss with you exactly what
repairs are needed to put it in top shape. You can
then decide what you want to have repaired and when.
We then
set up a file on your vehicle to keep track of every
repair performed as well as outstanding repairs from
that point forward. We will show you just how our
system works and agree on regular service
maintenance intervals based on your personal driving
habits.
Follow
Up Visits
We let
you know when it's time for scheduled service
maintenance and what you can expect based on the
information in your vehicle file.
Professional Standards
Our
shop is furnished with
modern diagnostic and repair
equipment. Only qualified technicians will work on
your vehicle and we will never do any repairs
without your authorization. Every time we repair
your vehicle, we test drive it, and we may call you
a few days later to insure your total satisfaction
with the service visit.
All
estimates are conducted in accordance with a strict
code of ethics.
Courtesy Rides
Courtesy rides are available within 5 miles of shop
upon request. We will pickup and deliver your
vehicle within 5 miles of the shop. Vehicles do need
to be in safe running condition.
Year
End Summary
We
offer and will provide upon request a complete
Vehicle History Report summarizing all repair and
maintenance items and associated charges.
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